“The moment we stepped into Park Manor , we knew it was the place for Mum to be .
It just doesn't have the feel of other care homes .The warmth and family atmosphere as you enter is just lovely ,and we became part of that family .
Nicky’s (Care Manager) honesty, support and care at any given moment was outstanding ,along with the kindness and care of all staff.
I would highly recommend Park Manor to anyone who needs care for an elderly loved one ,and will always remember the place with great fondness.
Park Manor made my mother’s last month’s as happy as anyone could ;surrounded by excellent care ,love and support .
SB - 21st March 2017
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Submitted from a Website Submission by Tracey D on Saturday 20 May 2017. Relates to May 2017.
My mum was recently admitted to Park Manor for respite, I must admit I was very apprehensive, having read all the stuff in the media and on TV about care homes, but this place is amazing, staff and management are lovely and extremely professional, having had lots of years in the caring industry, the manager has everything spot on, she is lovely, really friendly environment, it's like home from home, I can relax knowing mum is being cared for properly, so glad I was recommended this place, I'm able to visit my mum whenever I want with no set visiting times, which is always a good thing, thoroughly impressed.
How likely would you be to recommend Park Manor? Extremely Likely
Average Rating:
5 out of 5
Overall Standard: Excellent Facilities: Excellent Care / Support: Excellent Cleanliness: Excellent
Treated with Dignity: Excellent Food & Drink: Excellent Staff: Excellent Activities: Excellent
Management: Excellent Safety / Security: Excellent Rooms: Excellent Value for Money: Excellent
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Some comments left by families and friends surveys 2024:
""First class, kind, attentive and always happy to help"
"For an old building it is quite remarkable and very homely"
"Excellent, very reliable, kind and go above and beyond"
"Our family think the staff are exceptional, very kind and supportive. We trust them to look after dad and we feel fortunate to have found Park Manor"
"Friends who have visited Park Manor have said how lovely it is and how well dad is cared for. That is so lovely for us to hear"
"My mum gets excellent care at Park Manor. The staff really care about her and look after her."
"The staff work hard to make it a proper home from home"
"They have been wonderful from the day he arrived here, thank you"
Some comments left by "other professionals" surveys 2024:
GP - "Always friendly and kind with residents. Very respectful"
"Appropriate contacts, always sensible handovers and clear about their concerns"
Residents always clean and tidy. Member of staff always present to support"
GP - "I have found this care home the most amazing unit I have ever worked with. I would book myself in if I ever need a care home"
Paramedic - "Home have been very efficient in all aspects, especially with COVID vaccine consent. They knew all their residents ailments and did this in a very timely fashion to prevent disruption to care"
Paramedic - "All their calls have been appropriate. Communication is always excellent"
"All the staff are very kind towards the residents. They always gained consent"
"Carry on doing what you're doing. Thank you for being so prompt and professional"